Operations Manager

Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

What does the job look like?

We’re looking for a resilient and proactive Operations Manager to join our team and oversee our customers online operations across Queensland. This is a hands-on role where you’ll manage subcontractor performance, ensure fleet readiness, and deliver exceptional service in a fast-paced environment. Key areas:

• Manage subcontractor relationships to achieve KPIs including on-time delivery, service quality, and compliance.
• Oversee fleet availability to meet customer delivery forecasts.
• Monitor and interpret operational data to identify trends and drive improvements.
• Conduct regular site visits and maintain a strong presence at key locations such as Rochedale and Willawong.
• Collaborate with customer counterparts in weekly meetings to align on service expectations and resolve issues.
• Handle customer inquiries, complaints, and general administration tasks such as invoicing
• Plan effectively for peak delivery periods and ensure adequate driver and fleet resources.
• Promote and maintain a safe working environment in line with company standards.

Are you the one?

You’re resilient, thrive in a fast-paced, dynamic environment, and take pride in delivering exceptional results. If you’re a natural problem-solver who can think on your feet and keep operations running smoothly, this role is for you..

• Previous experience in logistics, transport, or operations management.
• Strong problem-solving skills and ability to interpret data for decision-making.
• Excellent communication and interpersonal skills to manage subcontractors and customer relationships.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Google Sheets/Excel and familiarity with fleet management systems.

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply. .

Sound like you? Please click the apply button to submit your application and resume.

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.

Further information

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

To find out more about opportunities at Linfox, visit www.linfox.com/careers